Privacy policy
Privacy Policy
This Privacy Policy explains how The Chef Bay collects, uses, and protects your personal information.
Information We Collect
We may collect the following information when you place an order or contact us:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment status
- Communication details
We do not store your full card, UPI, net banking, or wallet payment details. Payments are processed securely through third-party payment providers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you about your order
- Provide customer support
- Handle replacements or complaints
- Improve our products and services
- Send updates or promotional messages, if you have opted in
Sharing of Information
We may share necessary information with:
- Courier and logistics partners
- Payment gateways
- Shopify and store service providers
- Legal or regulatory authorities, if required
We do not sell your personal information.
Data Security
We take reasonable steps to protect your information. However, no online platform can guarantee 100% security.
Contact
For privacy-related questions, contact: